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Technical Skills & Qualifications
- Information Technology Competency developed through relevant course work:
- Information Management
- Business Process Redesign
- Telecommunications Management
- Data Research & Design
- Business Systems Analysis & Design
- E Commerce Development & Management
- Industry experience gained through 6 semesters of Coop work.
- Project Lead experience
- Supervised/Managed teams of 4-6 technicians
- Extensive knowledge of computer hardware and software troubleshooting
- Proficiency in Windows OS and some Mac
- Extensive knowledge of interacting with customers
- Knowledge of Servers and Switches
- Building & Updating websites
- Database Management
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